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Celebrus Technical Consultant

USA

This is a challenging and exciting role with one of the most innovative and dynamic world leaders in the Customer Data Platform sector. Day to day, you will be working with multi-award winning, leading edge, patented software. Since inception in 1999, we have proven time and time again to be one of those rare organizations that can truly invent technology rather than copy others. We continue to raise the bar in capturing customer-centric data across digital platforms in a 100% compliant way and we are looking for the very best talent to help us continue to add value to our customers.

We are seeking a motivated, client-focused professional with excellent communication and technical skills. Your role involves the design, installation, and configuration of our software in large enterprises, often requiring you to integrate with and work alongside our global partners. You will be focused on bringing Celebrus to life for our customers across their web, mobile, and other digital channels. To be successful in this role requires the ability to work with both the business and technical teams within our client organizations. Together with the other members of the professional services team, you will take ownership of configuring Celebrus to activate the use cases required from our customers.

Core Responsibilities

  • Installation and configuration of the Celebrus software
  • Troubleshooting, understanding, resolving, and documenting issues in complex customer environments
  • Lead technical sessions directly with customers and partners regarding the software installation, configuration, delivery workshops, and training
  • Business liaison with customer and partners supporting use case and application discussions
  • Technical liaison with customer various technical teams (Platform, Network, Security, Web, Mobile) to drive innovation
  • Maintain detailed customer installation, configuration, use case documentation
  • Stay up to date on the Celebrus software releases, installation requirements, and new feature configuration
  • Attend team meetings to share knowledge, ideas, and collaborate on Innovation
  • Provide clear, concise and timely updates to high priority items and escalate issues
  • Deliver training to customers and partners

Skills and Requirements

  • Experience with Windows & Linux (Redhat Enterprise is most common) Operating Systems
  • Experience installing enterprise software
  • Experience with Web/data analytics
  • Experience with JavaScript development
  • Experience with deployment tools and experience with Kubernetes/Docker/Puppet is helpful
  • Exposure to Mobile apps (iOS and Android) and development frameworks
  • Exposure to Database architecture and design
  • Exposure working in Cloud hosted environments (AWS, GCP, Azure)
  • Understanding of networking and infrastructure concepts and setups (hardware, firewalls, load balancing etc.)
  • Understanding of networking and security
  • Understanding of Web design and development
  • Understanding of tag management solutions
  • Understanding and experience of working in secure environments under ISO27001 or equivalent
  • A passion for learning and eager to build out new skills
  • Adaptable, working as part of a supportive, well established team but is also self-sufficient and organized

Why work at D4t4 Solutions?

Well, our staff retention, which is way above the industry average, should say it all! We are a technology-focused company with tech staff making up the majority. We aim for tech leaders and work with light touch effective management and processes - even our Sales staff talk tech! Established in 1985, with experience from riding the many waves of the IT journey, we are well established in the industry and here to stay. We have evolved in step with technology, into a proactive and agile company, punching well above our weight and able to provide flexible services and solutions to an impressive list of clients that others can’t match. We are seeing very exciting times right now with our "All about the data" solutions very much in demand – market leaders want to gain business insight from their data and we have everything they need to achieve this.

For further information on the above vacancy please email careers@d4t4solutions.com to submit your CV or application.

Please note, we do not accept any unsolicited approaches from agencies. You must have permission to live and work in the US BEFORE you apply for any position at this Company. You must have an active Passport to allow for international travel. Background checks will be carried out on all successful applicants.

D4t4 Solutions plc is an equal opportunities employer and welcomes applicants from all sections of the community

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